When you run a home service business, the phone rings at the worst possible moments: while you are on a ladder, under a sink, driving between jobs or finally sitting down with your family. Every missed call can be a customer who simply dials the next company on the list. Project Sanmar sets up AI receptionists that pick up for you, day and night, so callers always reach someone who can help.
We are based in Glen Ellyn, Illinois, and we work with contractors, remodelers and other home service pros across Chicago, DuPage County and the western suburbs.
Your AI receptionist is a voice assistant that answers your business line with a natural, friendly voice. It is set up around your services, your service area and the questions your customers actually ask.
Traditional answering services take messages. An AI receptionist can do more: it can ask the right qualifying questions for your trade, collect the details you need before a site visit and put the appointment on your calendar. You stay focused on the job in front of you, and you check the call summaries when you have a minute.
Because it is set up specifically for your business, it can explain what you do and do not offer, which towns you serve and what a customer should expect next. Callers get answers right away instead of a voicemail box.
We start with a conversation about your business, the calls you get and how you want them handled. Then we write the call flow, configure the voice and the questions, connect booking and call summaries, and test it with you before it goes live. After launch we keep refining it based on real calls, so it gets better over time.
Project Sanmar is run by founder Carolena Carstens, a two-time Olympian who brings the same discipline and attention to detail to every setup. You work directly with her, not with a call center.
Many of our clients pair their AI receptionist with a new website so that every visitor and every caller has a smooth path to booking. Learn more about our website design service, or see how we tailor AI receptionists specifically for bathroom and kitchen remodelers.
An AI receptionist is a voice assistant that answers your business phone, talks with callers in natural language, books appointments, captures lead details and sends you a summary of each call.
Yes. It answers 24 hours a day, 7 days a week, including nights, weekends and holidays, so you never miss a call when you are on a job or off the clock.
Yes. We set up booking around how you schedule estimates and appointments, and the details are sent to you after the call.
We are based in Glen Ellyn, Illinois and focus on Chicago and the western suburbs, including DuPage County, Wheaton, Naperville, Lombard, Downers Grove and Oak Brook. Reach out if you are outside that area and we can talk.
Fill out the contact form and tell us about your business and your calls. We will follow up by email to plan your setup.
Stop missing calls: contact Project Sanmar